ICT Business Analysis for Strategic Decisions
Gain skills to plan and manage business analysis in complex ICT environments. Learn to apply frameworks, engage stakeholders, ensure compliance, and strategic ICT that drive value and innovation.
This accredited course leads to a Statement of Attainment for ICTSAD609 – Plan and monitor business analysis activities in an ICT environment, issued by South Sydney College (RTO Code: 45279).
40-60 Hrs (Self-paced)
estimated duration
100% Online
learning mode
Start anytime
modality
Who This Course Is For?
Assessments
To demonstrate competency, you'll complete
Note: All assessments are aligned with the requirements of ICTSAD609 and reflect real contract performance management practices.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Have an SSC coupon? Apply it below or at checkout. Once applied, the discount will appear during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Have an SSC coupon? Apply it below or at checkout. Once applied, the discount will appear during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
Includes accredited certification, assessment support, and formal recognition of your skills. Learn more
What You'll Learn?
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Understand the role of business analysis in ICT strategy.
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Apply structured methodologies such as BABOK, Agile, and Lean.
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Identify and engage stakeholders to gather accurate requirements.
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Develop analysis plans that align with organisational and legislative requirements.
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Monitor business analysis outcomes and implement continuous improvements.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with CompTIA certification, offering clear pathways to global recognition.
Topics Covered
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Business Analysis Foundations
Role of the Business Analyst ICT Alignment Industry Trends
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Stakeholder Engagement
Stakeholder Mapping Communication Strategies Influence Analysis
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Analysis Planning and Frameworks
Scope Definition Methodology Selection Compliance Considerations
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Requirements Management
Documentation Techniques Traceability Version Control
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Performance Monitoring
Evaluation Methods KPIs Reporting Processes Corrective Actions
Learning Outcomes
By the end of this course, you'll be able to:
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Plan and monitor ICT business analysis activities using industry best practices.
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Communicate with stakeholders and manage competing priorities.
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Document and manage technical and functional requirements effectively.
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Apply regulatory and organisational standards to guide ICT analysis work.
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Improve analysis outcomes through feedback, evaluation, and optimisation.
Learning Pathway
SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 courses across high-demand fields like business, IT, project management, and cyber security.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for CompTIA Certification exams (selected ICT units).
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathways)
Statement of Attainment for accredited unit
(Accredited Certification)
SSC Professional Certificate
(Essential & Premium)
Compliance Statement
This course is delivered and assessed by South Sydney College, a division of Knit Group Australia Pty Ltd (RTO Code: 45279).
The unit ICTSAD609 – Plan and monitor business analysis activities in an ICT environment is drawn from the BSB Business Services Training Package and is nationally recognised training.
Statements of Attainment are issued in accordance with the Standards for RTOs 2015. For information about support services, fees, refunds, and your rights as a learner, please refer to the Learner Handbook or contact us directly via email: online.support@ssc.edu.au.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Have an SSC coupon? Apply it below or at checkout. Once applied, the discount will appear during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Have an SSC coupon? Apply it below or at checkout. Once applied, the discount will appear during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
Includes accredited certification, assessment support, and formal recognition of your skills. Learn more