Project Management

Stakeholder Engagement Mastery

Master the art of stakeholder alignment and collaboration. Stakeholder Engagement Mastery gives you the practical tools and confidence to manage complex relationships and drive project success.

40-60 Hrs (Self-paced)

estimated duration

100% Online

learning mode

Start anytime

modality

Who This Course Is For?

Project Managers Project Roles Team Leaders Change Manager Business Consultants Communications Officer Stakeholder Engagement Manager Upskillers Seeking Formal Certification
Project Managers Project Roles Team Leaders Change Manager Business Consultants Communications Officer Stakeholder Engagement Manager Upskillers Seeking Formal Certification

Assessments

To demonstrate competency, you'll complete

Quizzes Case studies Written assignments Real-world scenario tasks
Quizzes Case studies Written assignments Real-world scenario tasks

What You'll Learn?

  • Define and analyse stakeholder interests and engagement needs.

  • Develop and document strategic stakeholder engagement plans.

  • Apply communication techniques to manage expectations.

  • Use influence strategies and negotiation methods effectively.

  • Evaluate and adapt engagement outcomes for long-term success.

Additional Learning Benefits

  • Courses like this one can contribute to university credit and industry certifications.

  • Many ICT units align with CompTIA certification, offering clear pathways to global recognition.

Topics Covered

  • Stakeholder Discovery and Planning
    Stakeholder Identification Analysis Expectations Engagement Levels
  • Engagement Implementation
    Communication Methods Influence Tactics Conflict Management
  • Monitoring and Optimisation
    Feedback Gathering Continuous Improvementt Engagement Evaluation

Learning Outcomes

By the end of this course, you'll be able to:

  • Identify and analyse stakeholder roles and expectations.

  • Develop effective stakeholder engagement strategies.

  • Use negotiation and influence to manage competing interests.

  • Monitor stakeholder satisfaction and resolve engagement issues.

  • Drive alignment and long-term collaboration across projects.

Learning Pathway

SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.

1
 

Start Here

Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 courses across high-demand fields like business, IT, project management, and cyber security.

2
 

Go Further

Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.

3
 

Unlock More

Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.

4

Your Future Pathways

After completing full qualifications or selected accredited units, you can::

  • Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
  • Sit for CompTIA Certification exams (selected ICT units).
  • Enhance your employability skills with industry-ready credentials.

*Credit transfer and certification opportunities are available for selected units only.

Certificates Included

Australian Accredited Certification (AQF Certificate)

(Available through formal qualification pathways)

Statement of Attainment for accredited unit

(Accredited Certification)

SSC Professional Certificate

(Essential & Premium)

Compliance Statement

This course is delivered and assessed by South Sydney College, a division of Knit Group Australia Pty Ltd (RTO Code: ).

The unit – is drawn from the BSB Business Services Training Package and is nationally recognised training.

Statements of Attainment are issued in accordance with the Standards for RTOs 2015. For information about support services, fees, refunds, and your rights as a learner, please refer to the Learner Handbook or contact us directly via email: online.support@ssc.edu.au.

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